Product (s) can be exchanged from any of our Regular stores within the 15 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Due to the differences in color monitors/screens and lighting used during photo shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service centre by emailing us images of defected product at firstname.lastname@example.org or calling us at +92 323 2975331 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product. Those entire items which are purchase on Sale will not be Exchange or Return as per our Policy. You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the 'Return and Exchange Policy' will apply. Oxford may cancel orders for any reason.